Shipping policy
At SXH Collective, we are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates
We offer Standard Shipping for a flat rate of $6.00 on all orders within the United States.
Delivery Time
Standard shipping typically arrives within 3–7 business days after your order has been processed. Delivery times may vary depending on your location, carrier delays, weather conditions, or peak holiday periods.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order. SXH Collective is not responsible for orders shipped to incorrectly provided addresses. Additional shipping fees may apply if an order must be reshipped.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, SXH Collective is not responsible for delays caused by the carrier. If your package is lost in transit, please contact us and we will do our best to assist you in resolving the issue.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: support.sxh@gmail.com